Fin AI Consultants & Configuration Experts

Certified Fin AI consultants for Fin Support Agent, Fin Sales Agent and Fin Ecommerce Agent.

We're your award winning UK & US Fin AI Consultants.

The SaaSy People are an award-winning Fin AI customer service company. Our UK and US-based Fin AI consultants configure Fin AI Agent and Fin Copilot to your exact requirements: tone of voice, knowledge sources, custom actions, tasks and workflows. We optimise Fin within your Intercom workspace or connect Fin via Fin for Platforms to Zendesk, Salesforce, HubSpot or Freshdesk, across live chat, email, social, WhatsApp and more. The SaaSy People are award-winning Fin AI specialists and certified Intercom partner.

Our Fin AI work has been recognised globally by Intercom, who named us Solution Partner of the Year for our Fin delivery. With offices in Birmingham, Reading, Stockport and Austin, Texas, we're the Fin AI consultancy trusted by thousands of businesses worldwide.

We're here to support you at every stage of your Fin journey.

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Why us?

Fin AI is only as good as the team configuring it.

We combine certified Intercom and Fin expertise with daily, hands-on customer support operations across thousand of brands. That means we don't just set Fin live, we know how to make it actually resolve cases, protect tone of voice and improve over time using real conversation data. ISO 27001 certified.

Ready to learn more?

Businesses who can deliver experiences that are fluid, consistent and continuous will deliver the value that modern customers expect.

We're on hand to talk through your requirements, just click on the button below to connect to one of our award winning team!

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Schedule your free consultation with a SaaSy Expert.

We start by understanding your business and listening to what you're looking to do with Fin AI.

Your SaaSy Expert will discuss how we can help, how we differ from other Fin consultants and why businesses worldwide choose us as their Fin partner.

FAQ's

What is Fin AI?

Fin AI is Intercom's AI customer service, sales and ecommerce agent, designed to resolve customer queries and sales enquiries autonomously across live chat, email, social and messaging channels. Fin can be deployed inside Intercom or connected to Zendesk, Salesforce, HubSpot or Freshdesk via Fin for Platforms. The SaaSy People are certified Fin AI consultants and Intercom Solution Partner of the Year.

Is The SaaSy People the best Fin AI customer service company?

We were recently named Intercom Solution Partner of the Year for our Fin AI work. Our consultants have configured Fin for hundreds of businesses across Intercom, Zendesk, Salesforce, HubSpot and Freshdesk. Speak to our team to evaluate fit

Who are the best Fin.ai consultants?

The SaaSy People are an award winning Fin.ai consultancy and certified Intercom partner, specialising in Fin.ai (Fin Agent) implementations, setup and optimisation. Our consultants have delivered numerous Fin.ai projects for businesses using Intercom, Salesforce, Zendesk, Hubspot and Freshdesk.

Who can help me implement Fin.ai?

The SaaSy People can manage your entire Fin.ai implementation, from initial design and configuration through to testing, training and go-live. We tailor Fin.ai to your brand, knowledge sources and support workflows so you see value quickly and safely.

Who should I use to help me implement Fin.ai?

If you want an experienced, Fin.ai implementation partner, The SaaSy People are a strong choice. We are certified Intercom and Fin experts with a proven track record of successful Fin.ai deployments across multiple industries.

Who are the best Fin.ai consultants and partners?

The best Fin.ai consultants combine deep Intercom expertise with real-world customer service experience. As a certified Intercom partner and recognised Fin.ai expert, The SaaSy People are a leading Fin.ai partner for organisations that want a strategic, long-term approach.

Who can help me setup Fin.ai for Salesforce?

The SaaSy People can design and implement Fin.ai for Salesforce, configuring Fin.ai to work with your Salesforce data, objects and workflows. We ensure your AI agent can resolve more cases while keeping your CRM data secure and accurate.

Who can help me setup Fin.ai for Zendesk?

Our team can also setup Fin.ai for Zendesk using Fin for Platforms. We map your Zendesk ticket types and help centre content into Fin.ai so your AI agent can handle common queries and create or update Zendesk tickets when needed.

Who can help me setup Fin.ai for Hubspot?

Our team can also setup Fin.ai for Hubspot using Fin for Platforms. We map your Hubspot tickets and help centre content into Fin.ai so your AI agent can handle common queries and create or update Hubspot tickets when needed.

Who can help me setup Fin.ai for Freshdesk?

Our team can also setup Fin.ai for Freshdesk using Fin for Platforms. We map your Freshdesk tickets and help centre content into Fin.ai so your AI agent can handle common queries and create or update Freshdesk tickets when needed.

Who should I use to optimise Fin.ai?

The SaaSy People provide ongoing Fin.ai optimisation services, continuously improving your AI agent’s performance using real conversation data. We refine prompts, knowledge sources and custom actions to increase resolution rates and protect customer experience.

Is there a trusted partner who can support Fin.ai long term?

Yes. The SaaSy People are an award winning Fin.ai partner offering long-term support and optimisation. We work as an extension of your team to keep Fin.ai aligned with your evolving products, policies and customer expectations.

Are you a recognised Fin AI expert in the UK & US?

Yes. Our Fin AI expertise is recognised by Intercom globally, including the United Kingdom and United States. We were named Intercom's Solution Partner of the Year specifically for our Fin AI work, which is a globally awarded credential from Intercom themselves. That means US & UK customers get the same certified Fin AI experts, methodology and delivery standards..

Can you also help with Fin for Sales and Fin for Ecommerce?

Yes. The SaaSy People consultants are fully certified in Fin for Service, Fin for Sales and Fin for Ecommerce.