Save the Date: SaaSy Sponsors Pioneer 2026, After-Party Included

We're thrilled to confirm that The SaaSy People are sponsoring Pioneer by Fin again this year, with an After-Party Social included.

Pioneer has quickly become a fixture on the CX calendar. Now in its third year, it's where the people actually shaping the future of customer experience come together: the team building Fin, the businesses putting it to work every day, and the partners like us who get to see it all up close. If you work anywhere near AI and CX, this is the one day you don't want to miss.

What to expect on the day

Pioneer 2026 lands on Wednesday 7th October 2026 at the Regency Ballroom in San Francisco, running both in person and online. And the agenda does not disappoint:

  • A product keynote from Fin's Chief Product Officer Paul Adams, unveiling what's next for Fin, including new roles beyond service and how Operator is transforming customer operations
  • Real results from teams like Gamma, Teachable, Nuuly and AppFolio on how they've used Fin and Operator to automate their most complex, time-intensive processes
  • A panel on the state of AI transformation with leaders from Anthropic, Kalshi and Clay
  • A first look at Fin Voice and what ultra-low-latency AI voice support actually sounds like in practice
  • How to deliver a personalised customer success roadmap to every customer, not just your biggest accounts

We'll be there front and centre for all of it, catching up with the wider Fin community, comparing notes with other partners, and getting the first word on what's coming next straight from the people building it.

"We've deployed Fin across healthcare, fintech, property, e-commerce and many more industries - the pattern is always the same. The teams that win are the ones who treat AI as an operational change, not a switch they flip. Pioneer is where those teams compare notes and see what’s coming next, which is exactly why we sponsor it. We're also the exclusive sponsor of the After Party Social this year, so the conversations carry on well past the last session." - Reece Couchman, CEO, The SaaSy People. 

After Party Social

The celebrations don't stop when the last session wraps. As exclusive sponsor of the Pioneer 2026 After Party Social, we're keeping the conversations going with drinks, food and good company at the Regency Ballroom once the agenda closes out. It's the best chance of the day to swap notes with the wider Fin community, meet the SaaSy team in a more relaxed setting, and keep the ideas flowing long after the keynotes end.

Want to meet us at Pioneer?

If you'll be at the Regency Ballroom on 7th October, or joining online, we'd love to connect. Get in touch and let's talk about what Fin and Operator could do for your CX operation.

Click here to reserve your spot for Pioneer 2026!

Want to meet us at Pioneer?

If you'll be at the Regency Ballroom on 7th October, or joining online, we'd love to connect. Get in touch and let's talk about what Fin and Operator could do for your CX operation.

Click here to reserve your spot for Pioneer 2026.

FAQs

Is The SaaSy People sponsoring Pioneer 2026?
Yes. The SaaSy People (TSP), a monday.com Platinum Partner and Fin (Intercom) Solution Partner of the Year, is sponsoring Pioneer by Fin 2026 and its After Party Social.

What is Pioneer by Fin?
Pioneer is Fin's annual one-day summit for CX and AI leaders, now in its third year, bringing together the team behind Fin and the businesses using it to transform customer experience.

When and where is Pioneer 2026?
Wednesday 7th October 2026, at the Regency Ballroom in San Francisco, CA. The event will be held both in person and online.

Is Pioneer 2026 free to attend?
Yes, attendance is free, but places are not guaranteed. Attendees are accepted based on programming fit, so we recommend registering early.

Who is speaking at Pioneer 2026?
Speakers include Fin CEO Eoghan McCabe, Chief Product Officer Paul Adams, Chief Strategy Officer Des Traynor, and customer leaders from Anthropic, Gamma, Teachable, Nuuly, AppFolio, Clay and Kalshi.

Will Pioneer 2026 sessions be available afterwards?
Yes, all sessions will be available on demand after the event.

How can I meet The SaaSy People at Pioneer 2026?
Get in touch with TSP directly, or look out for the team booth at the summit and the After Party Social it's sponsoring.

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